Answers for a
smoother trip.

Eligibility, license verification, age requirements, and any young-driver fees are determined by Turo during booking.

Select Philadelphia International Airport as the pickup location on the vehicle’s Turo listing. We’ll send clear parking and access instructions in the Turo app before your trip.

Request an extension in the Turo app as early as possible. Extensions depend on vehicle availability and are not confirmed until accepted in Turo.

Please return the vehicle with the same fuel level as pickup unless you add a prepaid-refuel option through Turo.

No. Smoking and vaping are not permitted in any NextLane Rentals vehicle. Turo’s cleaning and smoking policies apply.

Please check the individual listing and message us before bringing a pet so we can confirm the current vehicle policy.

A routine car wash is not required. We simply ask guests to remove personal items and return the interior reasonably tidy.

Turo provides 24/7 roadside support for eligible trips. Use the Help section in the Turo app for the fastest assistance.

Protection-plan choices and insurance information are presented by Turo during checkout. Review the details carefully and contact Turo with coverage questions.

Changes and cancellations must be completed in Turo and follow the policy shown for your reservation.

Vehicles may include a toll pass. Tolls incurred during the trip are documented and invoiced through Turo after processing.

Parking responsibility can vary by delivery arrangement. Your confirmed trip instructions will clearly explain any expected fees before pickup.

Choose a vehicle here, continue to its official Turo listing, select your dates and location, then complete identity, payment, and protection steps directly with Turo.